(1) The procedure to be adopted by the arbitrator while deciding the dispute shall be according to the same if it is mentioned in the contract and if it is not so mentioned, it shall be according to this Act. However, the procedure which is not provided in this Act shall be as determined by the arbitrator with the agreement of the parties and if there is no such agreement, the arbitrator shall determine it himself.
(2) After submission of the claim, counterclaim, counterclaim or reply to be submitted to the arbitrator, the arbitrator shall immediately start the work related to arbitration.
(3) The parties should be informed about the day and time of the arbitration related work and the record of such information should be kept in the relevant register.
(4) In disputes where there are three or more arbitrators, apart from making a decision or giving a final order, other arbitration proceedings may be conducted by the arbitrators present.
(5) After receiving the information in accordance with sub-section (3), even if a party is not present on the day and time of arbitration, the arbitrator may continue the proceedings and give his decision based on the available evidence.
(6) After the completion of the hearing before the arbitrator, the arbitrator shall order that the proceedings of the hearing are over and keep the records of the matter in the register, and after that, the parties will not be able to hear or understand the evidence.
(7) Unless otherwise stipulated in the contract, the arbitrator shall deliver his written decision within thirty days of the order made in accordance with sub-section (6).